Focusing Power & Influence

Machiavelli cast a dark light on leaders who acquire power. However power is necessary to influence others. — By Santi di Tito – Cropped and enhanced from a book cover found on Google Images., Public Domain, https://commons.wikimedia.org/w/index.php?curid=9578897

Wise leaders understand and obtain power at many levels. While the opening statement may sound Machiavellian and cause some to turn away, power is necessary to influence others to accomplish tasks that grow and improve the organization. Leaders set agendas. Without power, leaders cannot influence others to do the work required to accomplish organizational goals and mission. By definition, leaders do not work alone. A solopreneur is not a leader. If you are a solo act there are not others to lead. If you want to lead others, you need to acquire and harness power to influence others.

Influence is the tool required to use power to effectively inspire others. Think of influence like the lens of a spot light and power as the light source. The leader uses influence to focus the power like a lens focuses light illuminating the objective so followers know where to go and what to do.  Leader have five sources of power: referent, expert, coercive, legitimate and reward. Leaders who understand each power source and how to effectively weld it will successfully influence others to take actions that result in task accomplishment.

Referent power is likability. A more common word, is charisma. This source of power may get you in the door, but rarely lasts long except with those who are weak. A leader who relies solely on referent power loses followers when he has to start making unpopular decisions. Everyone wants a raise every year but sometimes raises hurt the organization. If people become upset because the leader made the unpopular decision not to give raises the leader loses all his power. Referent power is a great asset but must be supplemented with other sources of power if the leader expects to sustain success.

Expert power stems from one’s special or in-depth skills or knowledge about at topic or area. This provides power in two ways. The first is like the artillerymen of old who guarded the secrets of their craft so their skills would always be in demand by armies. If the battlefield commander wanted to use artillery, he had to rely on those with that special skill and knowledge. The second yet potentially fleeting source is through the ability to teach others your skill or knowledge. When you share those secrets that have made you successful, you have the potential to create rivals and replacements. Alternatively, you could also develop collaborators who desire to achieve more than either of you could alone. There is a saying that a manager is measured by numbers or things produced, sold, fixed and similar measures whereas a leader is measured by the number of leaders he creates. Even if others develop the same skills and knowledge as you, if you continue to perfect your skills and knowledge you will always be ahead of those you teach.

Legitimate, reward and coercive often go together but not always. Legitimate power is granted when someone is place in a recognized leadership position within an organization. A CEO, General Manager, or Shop Foreman all have legitimate power. It is power given to them by the organization to make things happen. With this power, people do things just because you say to do them.  Like referent power, this source is also limited. You lose control of people when they quit and go work with another organization. Consequently, leaders in positions of legitimate power use reward and coercive power.

Water uses the power provided by gravity to influence the motion of the waterwheel. Without the power of gravity water would not fall and the waterwheel would not turn. Focusing the power of gravity allows people to use the waterwheel to create a wide assortment of things. — Photo by form PxHere

Examples of reward power include the ability to dole out pay raises, promotions, cool assignments, and prime parking spaces. Examples of coercive power include employment termination, demotions, and selecting someone else’s pet project. Reward and coercive power does not solely rest with recognized organizational leaders. Sales reps can influence behavior by offering a better price or withholding the latest product based on previous purchasing decisions.

Each of these power sources have advantages and drawbacks. Sources of power are like tools; the more you have in your tool box, the greater your abilities. A leader who wields legitimate, referent, and expert power will likely be more successful than the leader who only has referent power. Good leaders learn which power sources to use in different circumstances. Their influence grows as they increase their ability to use each source of power enabling them to accomplish more and influence more people.

As leaders practice their leadership skills they increase the power options available. Using a variety of tools shape followers into quality employees, volunteers and future leaders. When they show those future leaders how to use the full spectrum of leadership tools, they prepare the organization for continued success well into the future as new leaders learn to adjust the focus and intensity of the organization’s spotlight.

Character — the Foundation of Leadership

Character Character Vennis the sum of a person’s habits and qualities. It is the center of a Venn diagram of your skills, knowledge, abilities, values, relationships, past experiences, habits, and personality. Developing good character helps develop a good reputation, which helps gain influence. Others determine whether or not you are a good leader, or have the potential to be a good leader, by observing common traits in the character of other good leaders. Developing good character traits is within your control.

In his book Leaders Eat Last, Simon Sinek tells a story about the order leaders in the military eat. He reports that without orders or instruction that enlisted military members eat before the noncommissioned officers, and noncommissioned officers before officers, according to rank. The reality is, those lessons are taught to junior leaders. As a brand new howitzer section chief, I decided to eat during a break in firing, before the rest of my section. I reasoned they could go to chow when we resumed firing, but I needed to be on the gun to supervise operations. As I neared the front of the line, I was approached by my platoon sergeant. He noted he had not seen several of my Soldiers yet. He sent me back to my gun without chow and directed me to eat after the rest of my section. The military trains leaders well, and learning to take care of troops is a key lesson that is taught.

The battery resumed firing before I was able to eat. I still had Soldiers going to chow. I did eat that evening. The last guy from my section brought me a plate of food because he knew I would miss chow during the fire missions. I learned the lesson of why leaders eat last. When leaders take care of their troops, their troops will take care of them.

DOD-2009-USMC by SSGT Greeson-flickr.jpgThat first lesson I learned during field feeding taught me the importance of taking care of those you lead. When your followers know you are taking care of their needs, they know they can focus on their tasks required to accomplish the mission. They know you have their back. That only happens when leaders receive trust from those they lead. Trust turns into respect. Respect creates disciplined organizations. Disciplined organizations accomplish great things in the face of adversity.

Anyone can build the kind of character that encourages others to follow them. Look at each element of character. To acquire any of those attributes, potential leaders need to act. Action is the key to leading others.

Knowledge

Leaders need education. Three pillars of gaining knowledge include institutional education, personal development, and real world assignments. Each provides different opportunities to learn.

Institutional education provides general information about the topics included in the course of study. The lessons learned in the classroom provide a background to help people think and reason when problem solving. One learns the theory behind the practice.Roberto-Saltori_Knowledge_Management-flikr.jpg

Real world assignments provide opportunities to apply classroom lessons. New graduates are given low level, simple issues to resolve. They are closely supervised to ensure they understand the expectations as they apply their knowledge. These opportunities allow people to apply their classroom knowledge and make mistakes on low-risk assignments in order to develop deeper understanding of underlying principals in their lessons.

Self development describes a variety of educational means. Examples include reading topical books and journals, asking for extra assignments to meet stretch goals, field trips to locations relevant to the work, and self selected training events or conferences. The smart young leader figures out what knowledge s/he needs to improve his or her performance and finds a way to gain that knowledge. Self development is viewed by more senior leaders as a key indicators of younger leaders potential for greater responsibility. It is demonstrative of their diligence.

Skills and Abilities

Most of the skills and abilities required of leaders have little to do with doing the work of the organization. Knowing how a machinist works a piece of metal, a warehouse employee finds a widget, or what day employment taxes need to be filed generally are important details for others. Knowing those things need to be done and finding the right people to do them is the leader’s job. Leadership requires skill to develop effective processes, the ability to apply influence to seniors, peers, and subordinates alike, and ensure resources are available.

Many have said that leaders lead people, and managers manage things. Someone can be a good manager and a bad leader. Leaders who are poor managers never become good leaders. Managing resources is an important skill so your followers have required resources to do their jobs.

Habits

I had a friend, Gerry Berry, who often said something like, “You always make time for the things that are important to you.” This would often come up when we would discuss doing something together outside of work; we being a few of us. It was rare that our little group of friends could always find the same day and time to do something with everyone. He would direct that line to those who had previous commitments as a way of reminding all of us about the importance of how we choose to use our time. Others determine what we value by the choices we make including how use of time.

Gerry developed an aggressive form of cancer while he was still young. He dreamed of building a barn for his wife and son so they could move the horses they loved to his home. Several of his friends developed a plan to build the barn before he died. At no time were all his friends present on the property at the same time. However, over the course of a week, everyone found some time to participate in some way. What do your habits tell others what you find important?

Experience

wing-cloud-sky-adventure-wind-old-593601-pxhere.com.jpgUnlike the other factors discussed above, we only have limited control of our experiences. A person may seek out experiences, but sometimes you have to be in the right place at the right time with an open mind and properly prepared for some experiences. There are plenty of experiences people can control and obtain. You can choose to hike the Appalachian Trail and gain that experience. You can choose to develop a speaking program and present it to several local civic groups to demonstrate expertise in a subject area. Not everyone can go to Harvard, but most people can complete college if they really want and have a college experience. Not everyone can perform in Carnegie Hall, but there are plenty of performance venues if you want to perform.

Trying new things and pushing yourself outside your comfort zone allows you to understand more things in life. You become more emphatic with the plight and victories of others. You learn and gain knowledge. You learn about abilities you did not possess and you learn about others. There are plenty of things you can do to broaden you experiences.

Relationships

I often heard an expression that one can tell much about another by the way s/he treats those who can do nothing for them. Too often we treat co-workers better than friends or family members and our bosses better than co-workers. We believe we have to display our best behaviors at work, and we should. If we go back to the integrity thought, our treatment of friends and family is really a reflection of what we do when others are not watching. Yes, you have to be on your best behavior at home.Leonora(Ellie)Enking-alesalbanianwaiter-flickr.jpg

People of character treat everyone with respect and dignity. That does not mean you have to agree with everyone all the time about everything. Actually, to give that impression is disrespectful and not helpful. How you disagree with others is a true indicator of your respect for another person. It is okay to agree to disagree. People notice the character of your relationships to determine whether or not they should develop one with you. People want and need to interact with others. People who value others, find others value them. You demonstrate your value others by paying attention to them. Ignore your phone. Your social media feed will wait until you are alone. Focus your attention on the person in front of you.

Be on time. When you tell someone you will meet them at a certain time, do it. Adopt the idea that being early is being on time, being on time is late, and being late is unacceptable. Never keep your boss, a client, a friend, or a family member waiting.

Do what you say you are going to do. If you fail to fulfill promises, no one will trust you. It is better to under promise and over deliver than miss a deadline.

Personality

There are lots of personality tests out there. People take them for many reasons. Your tested personality is irrelevant. Many personality test questions ask what you prefer. What you prefer does not dictate what you do. What you do matters, even if it is not your natural preference.

Learn to take charge of your preferences, control them, and do what is necessary in any given moment. There are times to speak and times to listen. There are times for action and times to wait. I think this ends with, “There is a time to every season under heaven.” (Ecclesiastes 3:1-8). These lessons are from ancient knowledge. Wisdom comes from learning when and how to apply them.

nature-forest-house-building-hut-village-1216943-pxhere.com-cropped.jpgThe foundations of character date back eons. Periodic reviews, such as this blog, keep lessons fresh in people’s minds. Each of us can change our behavior to improve our character.

Character is the foundation of leadership because it forms a solid base of power to influence others. Character is the focus of your knowledge, skills, abilities, values, relationships, and personality. People are predisposed to behave certain ways in situations based on each of these factors. Because people are self-aware, they can judge how their behaviors in each area affects their chosen path. People can choose responsible character building behaviors rather than their preferred responses. Successful leaders understand when and how to match their behaviors to those required for best results. Application becomes easier with practice and reflection. People make mistakes. Smart people learn from their mistakes. Work on your character in order to build a strong foundation as a leader.


Photo Credits

Venn Diagram by the author Creative Commons Attribution

Chow Line from US DOD by SSGT Greeson, USMC public domain

Knowledge Management by Roberto Saltori from flickr.com CC Attribution Reuse

Wild Blue Yonder from pxhere.com CC0

Nature Forest House from pxhere.com CC0 — cropped by the author