Focusing Power & Influence

Machiavelli cast a dark light on leaders who acquire power. However power is necessary to influence others. — By Santi di Tito – Cropped and enhanced from a book cover found on Google Images., Public Domain, https://commons.wikimedia.org/w/index.php?curid=9578897

Wise leaders understand and obtain power at many levels. While the opening statement may sound Machiavellian and cause some to turn away, power is necessary to influence others to accomplish tasks that grow and improve the organization. Leaders set agendas. Without power, leaders cannot influence others to do the work required to accomplish organizational goals and mission. By definition, leaders do not work alone. A solopreneur is not a leader. If you are a solo act there are not others to lead. If you want to lead others, you need to acquire and harness power to influence others.

Influence is the tool required to use power to effectively inspire others. Think of influence like the lens of a spot light and power as the light source. The leader uses influence to focus the power like a lens focuses light illuminating the objective so followers know where to go and what to do.  Leader have five sources of power: referent, expert, coercive, legitimate and reward. Leaders who understand each power source and how to effectively weld it will successfully influence others to take actions that result in task accomplishment.

Referent power is likability. A more common word, is charisma. This source of power may get you in the door, but rarely lasts long except with those who are weak. A leader who relies solely on referent power loses followers when he has to start making unpopular decisions. Everyone wants a raise every year but sometimes raises hurt the organization. If people become upset because the leader made the unpopular decision not to give raises the leader loses all his power. Referent power is a great asset but must be supplemented with other sources of power if the leader expects to sustain success.

Expert power stems from one’s special or in-depth skills or knowledge about at topic or area. This provides power in two ways. The first is like the artillerymen of old who guarded the secrets of their craft so their skills would always be in demand by armies. If the battlefield commander wanted to use artillery, he had to rely on those with that special skill and knowledge. The second yet potentially fleeting source is through the ability to teach others your skill or knowledge. When you share those secrets that have made you successful, you have the potential to create rivals and replacements. Alternatively, you could also develop collaborators who desire to achieve more than either of you could alone. There is a saying that a manager is measured by numbers or things produced, sold, fixed and similar measures whereas a leader is measured by the number of leaders he creates. Even if others develop the same skills and knowledge as you, if you continue to perfect your skills and knowledge you will always be ahead of those you teach.

Legitimate, reward and coercive often go together but not always. Legitimate power is granted when someone is place in a recognized leadership position within an organization. A CEO, General Manager, or Shop Foreman all have legitimate power. It is power given to them by the organization to make things happen. With this power, people do things just because you say to do them.  Like referent power, this source is also limited. You lose control of people when they quit and go work with another organization. Consequently, leaders in positions of legitimate power use reward and coercive power.

Water uses the power provided by gravity to influence the motion of the waterwheel. Without the power of gravity water would not fall and the waterwheel would not turn. Focusing the power of gravity allows people to use the waterwheel to create a wide assortment of things. — Photo by form PxHere

Examples of reward power include the ability to dole out pay raises, promotions, cool assignments, and prime parking spaces. Examples of coercive power include employment termination, demotions, and selecting someone else’s pet project. Reward and coercive power does not solely rest with recognized organizational leaders. Sales reps can influence behavior by offering a better price or withholding the latest product based on previous purchasing decisions.

Each of these power sources have advantages and drawbacks. Sources of power are like tools; the more you have in your tool box, the greater your abilities. A leader who wields legitimate, referent, and expert power will likely be more successful than the leader who only has referent power. Good leaders learn which power sources to use in different circumstances. Their influence grows as they increase their ability to use each source of power enabling them to accomplish more and influence more people.

As leaders practice their leadership skills they increase the power options available. Using a variety of tools shape followers into quality employees, volunteers and future leaders. When they show those future leaders how to use the full spectrum of leadership tools, they prepare the organization for continued success well into the future as new leaders learn to adjust the focus and intensity of the organization’s spotlight.

Learning to Handle Leadership Power

Wise leaders understand and obtain power at many levels. While the opening statement may sound Machiavellian, power is necessary to influence others. Leaders need power to accomplish tasks that grow and improve the organization. Leaders set agendas. Without power, organizations deteriorate or cease to exist. Leaders do not work alone. If you want to lead you need to learn about, acquire, and harness power.

Niccolo Machiavelli has become synonymous with leaders who gain and use power to only benefit themselves. Good leaders learn sources of power and how to use them to benefit others and their organization. Machiavelli by Santi de Tito from Wikipedia.

Power focuses organizational energy. Think of power like a spot light. The leader focuses the light in the direction he wants the followers to go, illuminating the objective. Without a power source there is no light to focus, no objective to achieve.

In an organization leaders often have one or more power sources available to accomplish the goals of the organization. The common power sources include, charismatic, expert, coercive, reward, and positional. A short description of each and their uses follow.

Charismatic power is likability. A synonym d, is referent. This source of power may get you in the door, but rarely lasts long except with those who are weak. Leaders who only use this power must do things in order for others to continue to like them, or at least continue to receive their approval. There is nothing wrong with being likable. If this is your only way to influence others eventually you will find yourself held hostage to the demands of others to remain likable. This source of power does develop resilience if the leader uses his or her charisma like bait and follows through by engaging in behaviors that develop trust and a genuine environment of physical and emotional safety.

Expert power stems from ones ability to do well or have specialized knowledge. This provides power in two ways. The first is like the artillerymen of old who guarded the secrets of their craft so their skills would always be in demand by armies. The second yet potentially fleeting source is through the ability to teach others your skill or knowledge. When you share those secrets that have made you successful, you have the potential to create rivals and replacements. Alternatively, you could also develop collaborators who desire to achieve more than either of you could alone. If you are truly an expert, there will always be a demand for your skills and knowledge. As a result, you will always have power to influence others. Like Charismatic power, you need things to ensure this power lasts. Continue to study changes in your field. Share some of your knowledge with other with no strings attached. Doing so develops trust that you use your knowledge to benefit others rather than just yourself. They only way your skill and knowledge retain power is by sharing it. However when you share it, you enable others to also begin developing expertise. If you fail to keep up with the times and charge too much for what you can do or know, others will surpass you and have more power. Before long your followers will be following them because they trust (hum seen that word before) the other person will treat them fairly

Sources of leadership power include charismatic power, expert power, positional power, reward power, and corrosive power. Each is a tool, neither good nor bad. Image by Thomas Kelly from unsplash.com

Legitimate, reward and coercive often go together but not always. Legitimate power is granted when awarded a ‘leadership’; position with in an organization. Sometimes this source of power is call positional power. CEOs have legitimate power to run their cooperation. They also possesses the ability to dole out rewards such as pay raises, promotions and prime parking spaces. On the coercive side, is employment termination, demotions and selection of another’s pet project. Legitimate power is limited to only those within the organization that agree to follow that person. It weakens when the leader behaves in such a way that followers move onto other organizations because they feel the leader does not have their best interest in mind (they lack trust). Leaders in legitimate positions of power are only effective when they can also use other sources of power to influence people outside their organization. The CEO who runs a company that makes the best product in its class will not lead long if no one buys the product, or he cannot influence suppliers to provide material at a reasonable price. Only when a manager in a position of perceived power develops trusting relationship with those outside an organization does that manager become a leader.

To be clear on this point, this extends down the ladder from the CEO. If a shop foreman in the stamping machine area has a good relation ship with the foreman in the warehouse, he maybe given priority to receive rolls of material and have spaced cleared of finished products sooner that perhaps the foreman in the milling machine area of a factory. As a result of that foreman’s relationship, he secures greater production for his operators. They they receive piece rate bonuses they are happy. If he monopolizes the warehouse’s material handling equipment and other sections cannot get their parts moved, that foreman may find he is out of a job and then his workers suffer. He is the the big kahuna. He cannot demand others who do not work for him do things but he can have influence.

Reward and coercive power does not solely rest with formal leaders. Each of these can be used on their own by providing rewards and punishment to others or together to mold behaviors. Sales representatives can influence behavior by offering a better price to a favor customer. Alternatively, a phone manufacturer may encourage the purchase of new smart phones by withholding software updates to keep older phones operational even if the older phone would still function.

Power is a tool. If the only tool you have is a hammer, every problem or opportunity looks like a nail. However the skilled carpenter with a small complement of basic hand tools tools is capable of building beautiful things. Between his experience and tools he can fashion wood into anything he can imagine. Take another person with a workshop full of the latest and greatest power tools but has no skills; he would not be able to build a simple wooden box.

When power is controlled and focus it can be used by leaders to accomplish great things that benefit many. When raw and untamed, power wreaks destruction. Image by Vance Osterhout from unsplash.com

As leaders practice their leadership skills they increase the power options available. Using a variety of tools shapes followers into quality employees, volunteers and future leaders. When they show those future leaders how to use the full spectrum of leadership powers, they prepare the organization for continued success well into the future. New leaders learn to adjust the focus and intensity of the organization’s spotlight so others can see their vision and follow them into the light and out of the darkness. Without power, there is no leadership. Power wielded poorly results in failed leadership. Only when someone masters the power of each tool, develops the necessary skills to use each tool, and develops trust with others does that power contain the potential for leadership.

Leaders need to develop a full complement of power sources to influence others. They must learn how to obtain, develop and use each tool. As they practice they will find that the tool they used to accomplish a task with one piece of wood, will not work so well with another piece. One version of a tool may not be capable of completing every job much like using a framing hammer to drive a tack. A tack hammer is the better choice.

References

McShane, S., Von Glinow, M. Organizational behavior: Emerging realities for the workplace revolution. 2008. McGraw-Hill