Leadership at Every Level

The newly elected President of the local civic group calls a meeting of his key leaders. The Vice-president, Secretary, Finance Officer, Program Director, Membership Chair and Information and Relations Director are all invited. In real life, the new Prez is a successful executive and understands the importance of focusing the energy of leadership of the organization on the organizational mission. The Vice-president and Finance Officer don’t show or call. The Program Director calls moments before the meeting starts saying she will be late and the Information and Relations Director shows up late without a call. All accepted these positions because they said they supported the vision of the yet-to-be-elected President in the weeks leading up to the election. Working with and leading volunteers can be difficult because of situations like this. Strong leaders use these opportunities to hone their skills, influence others to meet their obligations and achieve success for their organization whether a volunteer civic group, a municipal committee, a non-profit or a billion dollar cooperation.ShellVacationsHosp

There are lots of lessons in the above story that we will explore in the next few editions of this blog. This month, attracting the right people. In his book Good to Great, Jim Collins discusses the importance of identifying good leaders for organizations and guiding them to where they will most help the organization grow. Sometimes that requires pushing people out of their comfort zone. For example, someone who has demonstrated strong leadership with a background in engineering but desires to work operations. The engineering section lacks quality leaders but great engineers so she would better serve the organization (at least for now) heading up engineering. As the organization improves and she develops younger leaders to replace her, the head of engineering may be transferred to a supervisory position in operations.

In order to achieve this success both, the chief executive of the organization and the head of engineering need to identify the future leaders within the section. After they are identified they need to be coached, mentored and trained as leaders. In great organizations they will be sent to train with the best whether it is in seminars, college course work or operational assignments, the next generation leaders will be groomed to move ahead.

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Keeping your ducks in a row requires leaders at every level to lead.

Some reading this now are in positions of leadership and may ask, “Well what happens if we spend all that money training someone to take over the section and they leave taking our training with them? Look at all the money we wasted.” Every organization needs some depth on the bench, so you should be looking at the section leader’s replacement today. However, just imagine if you did not train that person to lead the section and they are promoted when the current section leader leaves. Without the proper education and training, you have set them up for failure which may result in the failure of the organization!

As the leader of an organization, any organization, your most important responsibility is the selection of those who will lead your units, sections, divisions or any other name you give your areas of responsibility. Your next most important responsibility is to develop your bench. Identify future leaders. Train them and mentor them. Give them some operational opportunities to make mistakes where it matters little so they learn to lead, make decisions and learn from their mistakes. Remember to always share your vision so they are all following the path to success. If you are one of those one the bench, seize the opportunity. Step up and lead.

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Photo Credits: Shell Vacations Hospitality, Jerry Pansin, from flickr.com.  Creative Commons License

Positive Peers

OldWatch.C.Guthier   In the last year I have had the honor of attending several retirement ceremonies for people I consider to be friends and great leaders. As I listened to my friends’ remarks during their retirement speeches, I realized how important peer leaders are to those who strive for continuous improvement and change. With the proper spirit of competition, support and cooperation, quality peers encourage you to become better than you are. It is easy to point to a current or former boss who provided a few words of wisdom, spent some time mentoring you or introducing you to some powerful people as sources of inspiration. Often we overlook the inspiration provided by those we work with and against every day. John Maxwell has long endorsed the 360 degree leader. Many have written about competition improving results. In many ways peer leaders may be more important in our personal growth as leaders than our bosses.

One common area peers are recognized as improving other organizational leaders is through competition. The peer may be your equal in another organization in the same industry courting the same customers, or within your organization leading a similar group. Their accomplishments provide inspiration to improve your own performance. Keeping up with or staying ahead of the competition, especially a friendly competition, encourages people to evaluate what the competition does well, which practices we can adapt and adopt, and identify improvements for performance ahead of them. Such continuous improvements start the momentum Gary Collins talks about in his book, Good to Great.Peers

Another area peers help fellow leaders improve is by providing support. Support may come in a variety of ways and reasons. You may find a former competitor now works for your organization and understands the importance of your success because it translates into success for everyone. Your peer may have moved on to another organization working in a completely different field; however provides support because of your past relationship. Other members of your network maybe able to point you to an expert or service that meets your needs. Sometime their support results in a mutual benefit, many times there is no directly benefit.

Your peers may find they need your cooperation to accomplish their mission or you need theirs. Cooperation requires trust and confidence in the skills of the other. Completing a project together improves relationships and greases the wheels for future ventures. When two or more people or groups of people work to develop something new, and all the players do their part, the completed product often exceeds the quality for the same product produced by an individual. You have a good idea to make something work. Your peer adds to the idea and makes it better. Through cooperation both win and the organization completes its mission.

Developing a network of peer leaders helps you improve in many ways. Associating with other successful leaders improves your attitude, expands your sphere of influence, increases available resources and inspires you to accomplish more than you could on your own. Developing positive relationships with others allows each to provide support and cooperation today, yet compete against each other tomorrow. Developing positive relationships with peer leaders is its own reward. Acrimonious relationships make for a lonely retirement. Positive relationships fill your life with good friends and good times. The next time the guy running the shop across the hall knocks on the door looking for help, or stops to brag about his latest accomplishment, take the opportunity to improve yourself and become a better leader.

Thanks to those of you who have helped make me a better leader and a better person.


 

Photo Credits:

Watch photo:  Christian Guthier from flickr.com Creative Commons License

Soccer photo: author

Suggested Reading:

The 360 Degree Leader by John Maxwell,

Good to Great by John Collins

Trainer = Leader

 

   The Director of the Training Council opened the instructor development course congratulating the soon-to-be instructors on their selection for attendance. “You have entered a new level of your career. As an instructor, you represent management and to be successful you must be convincing as you present your training material to employees.” The Director could have said as instructors and trainers you are leaders. Even without the title, people selected by any organization to conduct training, whether members of the organization, or outside consultants, are leaders of that organization.  8227072116_e4de7eba30_z

 

    Training is intended to change behaviors by influencing employees to conduct their activities in accordance with the procedures presented. The best definitions of leadership include descriptions of influencing others, providing motivation, sharing a vision or improving the organization. Trainers do all these things.

    Anytime the official leaders of an organization introduce change they typically provide some sort of training program. The training describes the desired change ensuring employees understand the new philosophy and can complete new processes. Frequently formal leaders, sometimes called managers, are called upon to conduct the training, but not always. How the trainer presents the material will either improve acceptance and success or result in rejection of ideas by employees and failure of the concept in practice. Training presented passionately in favor increases success and the trainer’s profile with senior leaders.

    Selection as an instructor gives line employees on opportunity to develop an appreciation for the vision of the top leaders in the organization. Most employees know where the organization is, but few at the bottom of the organizational chart really understand where the CEO wants to go. Becoming involved in the training infrastructure of an organization requires employees to take a few steps up the ladder improving their view of the destination. Employees who have demonstrated an ability to influence others in a positive fashion are more likely to be selected by managers to conduct organizational change training. Selection as a trainer provides an opportunity to learn more about the organizational culture and help senior leaders determine if those employees demonstrate abilities required to fulfill future leadership positions. Employees seeking ways to open the doors to formal leadership positions look for opportunities to teach and train. Often employees may be unaware their desire to teach mark them as future leaders, and all too often managers overlook those in training roles when leadership positions become available.

    If your eyes are raised higher up the organizational ladder here are several ways you can improve your chances of becoming a trainer and attracting the attention of you bosses. After attending a training, mention to your supervisor you would like an opportunity to present what you learned to others in your section at your next staff meeting. Once you receive approval, mention the training to some of your contacts in other sections or shifts. Their interest may draw them to the meeting increasing your exposure. A successful meeting may result in requests from others in the organization. Think about professional organizations for your career field and material you are qualified to present. Meeting attendance is improved when someone is scheduled to speak about a cutting edge topic. You may not receive any pay for your appearance, but the movers and shakers in the group will recognize your contribution and when the time comes to move along or they need to fill a leadership position you will be recognized as one with expertise.

   Trainers influence organizational culture and behavior. Learning to train others provides junior employees opportunities to show their leaders they possess skills to influence others and an ability to communicate important ideas and concepts. By creating quality training programs, trainers help management introduce important organizational changes focused on improvement. Standing in front of the crowd provides the trainer a spotlight to demonstrate their ability to organization leaders to influence others. As a trainer you are a leader in your organization. Change a life; change your organization; take time to train others and become a leader.

   Photo Credit

Global Integration from flickr.com with CC License = attribution, non-commercial, no derivatives